friendly, gracious, award winning service.

Rien a rajouter,sinon que j'ai eu beaucoup de plaisir a séjourner chez vous .Permettez -moi de vous mentionner que vos employés ont dépassés mes attentes et que la nourriture était agréablement présentée et d'un gout exquis

Merci encore pour ce merveilleux séjour a votre Hotel

[Nothing has added to my pleasure as much as my stay at your hotel. Allow me to mention you that your employees surpassed my expectations and that the food was pleasantly presented and of an exquisite taste. Thank you again for this wonderful stay at your Hotel]

IW

"Everything was wonderful, comfortable, welcoming!... Everyone was welcoming and most helpful everday. Probably the best staff and service I have encoutered in 40 years of business travel"

2007 Tripadvisor Reviews – Ranked #5 of 104 Hotels in Vancouver

“Lovely hotel”
Stayed here in January for 4 nights as an add-on city break following our trip to Whistler. This is a lovely hotel in the business district of Vancouver. The rooms were lovely. We had room 1819 which had a small view of the harbour. The room follows the arch of the building so was an odd shape which was lovely.... more

“Outstanding Customer Service”
I have stayed here several times over the past three years and have been impressed each and every time. The customer service displayed by staff at this hotel is the best I've ever encounterd anywhere. From the doorman to the desk manager, they smile and greet you by name, trying to meet your needs as best they can. And they... more

“Loved the Marriott"
Very friendly staff. Nice rooms. Fitness facilities open 24 hours. In the business center, but still easy to get around. more

“Great Service, Wonderful Room!”
Awesome new Marriott right across the street of the Harbour with fantastic views! We were on the 31st floor, and it was great to get up every morning and peek out the large wraparound windows. A few notes: if you are parking a car, you may as well do valet for only a few more dollars because the self parking... more

“Outstanding Service and Marriott Comfort”
I stayed at the Marriott in the heart of downtown Vancouver for 5 nights and had a very pleasant stay. What sets this particular Marriott apart from other top quality hotels is the extra effort by the front desk staff to make their guests feel special and appreciated. My stay was jointly for business and pleasure and the front desk... more

“A better than expected experience”
I stayed at this property with my wife for five nights in November. I was expecting the typical Marriott business hotel... but we got a better than expected hotel that we would choose again for our next stay in Vancouver. The hotel is fairly well located for most of the Vancouver attractions (both business an pleasure). I walked to the... more

“Great Hotel”
I stayed at this hotel for pleasure not business. The property was excellent with very attentive staff. Valet parking was great and staff were always helpful and happy. Valet parking is 27 per day and self park is 23 a day. I had a room on the 23rd floor facing North which gave me a view of the Harbor and... more

“Will be back for sure”
I stayed there for four days in September. I had a great view of the park and the room was top notch. I can't say enough about the staff, they were very professional. The food in the hotel was good, the food outside the hotel is fantastic! Vancouver has some of the best dining experiences I've seen. more

“Fanatastic”
I stayed in Vancouver for 12 days and had no problems at all. The hotel staff are very friendly and helpful.The breakfast and restaurants are very nice. The hotel is also located fairly close to the main high street in Downtown (abt 5mins). There ample places to eat out and try various types of food. Everything about this hotel was... more

“Good Location & Recommended”
I stayed in the Marriott Vancouver Pinnacle at the end of Aug 2007. I originally booked 3 nights at the hotel using their own website and after re-organising my itinary for my trip to Canada decided to change this to 4. This was a disaster and I ended up having to call the hotel manager directly to complain about the... more

At the Vancouver Marriott Pinnacle Downtown Hotel, we strive to provide our guests with the highest quality of service and facilities possible. We are very proud to have recieved numerous awards and recognition for our efforts throughout the years. We are extremely proud of our associates for providing outstanding guest service at our hotel. Below are some of the awards we have recieved:

• CAA/AAA Four Diamond Award; 2001, 2002, 2003, 2004, 2005, 2006, 2007
• ‘Best of the West’ Award in Western Canada, Meetings West Magazine, August 2006
• “Best Companies to Work for in B.C.” Ranked 9th, BC Business Magazine, December 2006
• Conde’ Nast Traveler’s Gold List –“World’s Best Places to Stay” Reserve Hotel; 2005 & 2006
• ‘Spirit to Serve Our Guests’ Exceptional Excellence Award, Marriott International, Full Service North America Lodging 2006
• ‘Sales Leadership’ Exceptional Excellence Award, Marriott International, Full Service North America Lodging 2006
• Ranked #1 Marriott Hotel in Canada for Event Satisfaction; 2005
• Ranked Best Overall in Marriott Service Excellence in Quality of Food for Mid-West and Canada Region; 2004
• BC Business Magazine: “The Top 25 Places to Work in B.C.”; 2004 & 200